Privacy Policy & Notice of Privacy Practices

⚠️ Important Notice: This Notice of Privacy Practices describes how Absolute Healing Behavioral Health, Inc. may use and disclose your protected health information (PHI) and how you can get access to this information. Please review this notice carefully. This notice applies to all services provided by our organization and is required under HIPAA and 42 CFR Part 2.

1. About This Notice

Absolute Healing Behavioral Health, Inc. ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your health information. This notice describes our legal duties and privacy practices with respect to your Protected Health Information (PHI) and substance use disorder (SUD) records.

We are required by federal law to maintain the privacy of your PHI, to provide you with this Notice of Privacy Practices, and to abide by the terms of the notice currently in effect. Two federal laws govern our obligations:

• HIPAA (Health Insurance Portability and Accountability Act, 45 CFR Parts 160 and 164) — governs use and disclosure of all protected health information.
• 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records) — provides additional, stronger protections specifically for records related to substance use disorder treatment. Where 42 CFR Part 2 is stricter than HIPAA, the stricter standard applies.

2. How We May Use and Disclose Your Health Information

Treatment

We may use your PHI to provide you with treatment and services, coordinate your care among our clinical staff, and communicate with other healthcare providers involved in your treatment with your written consent.

Payment

We may use and disclose your PHI to bill and collect payment for the services we provide to you, including coordination with your insurance company. SUD-specific records require your written consent for disclosure to most payers, except as otherwise permitted by law.

Healthcare Operations

We may use your PHI for our internal operations including quality improvement, staff training, accreditation activities, and compliance reviews, as permitted by law.

When Authorization Is Required (42 CFR Part 2)

For records relating to your substance use disorder treatment, we are required by 42 CFR Part 2 to obtain your written consent before disclosing information to most third parties — including family members, employers, other healthcare providers, and law enforcement — unless a specific exception applies. Your SUD records cannot be used in civil, criminal, administrative, or legislative proceedings against you without your written consent or a court order.

3. Special Situations — Disclosures Without Authorization

We may disclose your health information without your written authorization in limited situations, including:

• When required by law (e.g., mandatory child abuse reporting)
• To avert a serious and imminent threat to health or safety
• To public health authorities as required by law
• In response to a valid court order (42 CFR Part 2 compliant)
• For oversight activities of government health programs
• For medical emergencies when necessary to protect your life

4. Your Rights Regarding Your Health Information

You have the following rights with respect to your health information:

• Right to Access: You have the right to request copies of your medical records.
• Right to Amend: You may request that we correct or add to your records if you believe they are inaccurate or incomplete.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
• Right to Restrict Disclosures: You may request that we limit how we use or disclose your PHI. We will consider your request but are not always required to agree.
• Right to Revoke Authorization: You may revoke any written authorization you have given us at any time, except to the extent we have already taken action based on it.
• Right to a Paper Copy of This Notice: You may request a printed copy of this notice at any time.
• Right to File a Complaint: You may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.

5. Website Privacy

Our website (www.absolutehbh.com) does not collect protected health information through general browsing. Any information submitted through our contact or inquiry forms is used solely for the purpose of responding to your inquiry and is handled in accordance with this policy. Do not submit sensitive health or treatment information through our web contact form.

Our website may use cookies and analytics tools (such as Google Analytics) to understand traffic patterns. These tools collect non-identifiable data and do not have access to any patient records.

6. Our Legal Duty

We are required by law to maintain the privacy of your PHI, to provide you with this Notice of Privacy Practices, and to follow the terms of this notice. We reserve the right to change our privacy practices and to make the new provisions effective for all PHI we maintain. We will provide you with a copy of the revised notice upon request.

7. Contact Us About Privacy

If you have questions, concerns, or complaints about this notice or our privacy practices, please contact our Privacy Officer:

Absolute Healing Behavioral Health, Inc.
Privacy Officer
[Address], Maryland
Phone: (410) 402-9895
Email: privacy@absolutehbh.com

You may also file a complaint with the U.S. Department of Health and Human Services:

Office for Civil Rights, U.S. Department of Health & Human Services
200 Independence Avenue, S.W., Washington, D.C. 20201
1-877-696-6775 | www.hhs.gov/ocr/privacy